Primary Purpose of the Position: Provides basic financial services to members including teller, loan services, and business development. Works toward and assists in the positive image and growth of the credit union.
MAJOR DUTY AREAS
Teller Services Delivery (80%)
Delivers basic teller services to credit union members including checking and savings transactions, transfers of shares to loan payments, share withdrawals, check requests, CD transactions, line of credit advances, assisting with account balancing, and other requests received from members.
Problem Solving (10%)
Responds to members’ requests, problems, and complaints, resolves issues, and directs them to the appropriate staff member for specific information and assistance.
Bank Secrecy Act/Anti-Money Laundering (10%)
Completes required Currency Transaction Reports (CTRs) and notifies Senior Management of any suspicious activities; providing information needed to complete Suspicious Activity Reports (SARs).
Performs other duties as assigned.
BASIC QUALIFICATIONS
Ø High School diploma or a GED and a good understanding of basic math, spelling, reading, and letter writing principles.
KNOWLEDGE, SKILLS, AND ABILITIES
Ø Ability to communicate verbally.
Ø Ability to communicate in writing.
Ø Skill to operate a 10-key calculator.
Ø Knowledge of basic computer software products.
PHYSICAL DEMANDS
Accommodations may be made to meet these physical demands:
Ø Is able to negotiate stairs to reach both levels of the Branch, if applicable.
Ø Is able to lift and carry 20 lb. boxes.
Ø Is able to reach 6 ft. high bulletin boards and shelves and 6 1/2 ft. high safe deposit boxes.
Ø Is able to sit for at least two hours at a time.
WORKING ENVIRONMENT
Ø Potential for exposure to armed robbery.
This and all position descriptions are subject to change without notice.