Jobfox - Account Manager

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Job Title: Account Manager

Company Name: Copiers Northwest

Location: Seattle, WA

Profession: Account/Customer Support

Job Description:

Account Manager

The principal focus of the Account Manager is to retain and increase sales revenue as well as to build new customer relationships. This person will maintain existing sales activities, will be creative in his/her own techniques in generating new business, and will be responsible for conducting and presenting exceptional demonstrations, proposals, and value propositions to current customers and prospects. Bring your sales experience or we will train you on the job!

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Account/Customer Support

This profession covers individuals who are employed as a non-technical customer service representative in either a call center or other corporate environment. It also covers account managers who have assigned clients and (often) direct customer interaction.

Call Center Operations

This profession covers individuals who deal with the day-to-day operational tasks of a call center. Operational areas of a call center include technical set-up, equipment configuration, workflow and workforce management.

Technical Customer Support

This profession covers individuals who are technical customer service representatives who respond to software or computer/electronic hardware customer service requests. These professionals are employed in traditional call center environments. Corporate help desk individuals are covered under Help Desk in Information Technology.

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