rovides efficient, accurate, and effective customer focused communication services, pre-registration of new patients and verification of registration for established patients. Obtains insurance eligibility verification for all patients. Verifies insurance benefits and obtains referral authorizations. Provides routine and complex financial counseling to patients, researches routine and complex billing issues. Works collaboratively with the back office teams to ensure an exceptional patient experience.
REQUIREMENTS:
• High School diploma or equivalent.
• Health care or insurance experience required, with a minimum of 1-year ambulatory practice experience.
• One year experience with coding: ICD-9, CPT, HCPCS preferred.
• One-year patient third party eligibility verification experience on an automated patient accounts system preferred.
• Comprehensive working knowledge of third party insurance processes required.
• Working knowledge of front and back office functions.
• Prior experience in liaison role for providers and staff required.
ADDITIONAL QUALIFICATIONS:
• Demonstrated application of excellent customer service skills.
• Excellent verbal communication/interpersonal skills.
• Demonstrated attention to detail, able to prioritize and complete multiple tasks with minimal direction.
• Demonstrated proficiency with PC-based computer skills.
• Basic knowledge of medical terminology.
• Understand the importance of maintaining patient confidentiality in a medical setting.
• Ability to work in a culturally diverse environment.
• Highly flexible and able to multi-task.
• Self-motivated and able to work independently.
BENEFITS: Pacific Medical Centers' offers competitive pay and benefits, including paid medical/dental/vision for employees, 29 days Paid Time Off per year to start, gym and massage discounts, retirement programs, tuition reimbursement and more.
**Background check will be required for all candidates selected for this position.
**Pacific Medical Centers is an equal opportunity employer.