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Job Title: IT Applications Manager

Company Name: Pacific Medical Centers
Location: Seattle, WA
Profession: Technology Management

Job Description:


Pacific Medical Centers has been selected as one of Washington’s Top 100 Best Places to Work in an annual ranking compiled by Seattle Business Monthly magazine. PacMed received a score of 119.7, making it among the top 20 companies to work for in 2009.



PacMed’s employees collectively agreed that the organization offers an inspiring workplace with a strong patient-focused team environment and ample career-building opportunities. PacMed’s mission of service to the community is important to its employees and uniquely defines the organization as a whole.

We are always focused on quality patient care and servicing the community. We have been in the healthcare industry since 1933 and have expanded to 9 locations in Washington State. We have more than 110 primary and specialty care professionals who are committed to providing the highest-quality medical care and to developing a compassionate, long-term relationship with our patients.

 

This is your opportunity to join a leading healthcare organization. Pacific Medical Centers is currently seeking a dynamic Information Technology Applications Manager to join our team.

 

JOB SUMMARY:

Oversees day-to-day operations and staff of the Applications Department. Prioritizes workloads, manages resources, is accountable for department budget of the groups, and acts in a management role. Manages and ensures compliance with standard processes and methodologies. Works with other IT managers to develop policies and procedures and implement best practices. Serves as a key member of the IT management team, with responsibility to ensure high quality service to PMC employees, patients, and business partners.

 

REQUIREMENTS:

• A minimum of five years line experience managing applications staff.

• A minimum of five years of project and program management experience; must possess superior and complete project management skills.

• A minimum of five years line experience with department capital and operating budgets.

• Five years experience participating in and leading quality and work process efforts in a healthcare setting.

• Demonstrated experience developing customer service work processes in the area of Healthcare applications.

• A comprehensive understanding of applications including EMRs, ERPs, complex interfaces and application strategies in a Healthcare environment

• The ability to explain applications and technology to users in layman’s terms.

• Must possess superior customer service orientation; exhibit consistent, positive, and proactive interactions with all staff.

• Ability to negotiate, document and manage effective agreements with internal and external customers, vendors and partners

• Demonstrated ability to work successfully with professional and non-professional staff representing diverse occupations, professions, needs and priorities.

• Must possess excellent oral and written communication skills.

• Experience with EMR, preferably GE and Epic Healthcare systems and application software.

• Experience in a healthcare organization.

• Bachelor’s degree in Information technology or related field, MBA preferred.

 

ADDITIONAL QUALIFICATIONS:

• Exceptional customer service focus, be comfortable operating through corporate processes, and able to deal with a complex customer environment in a controlled manner.

• Able to function with little or no day-to-day supervision.

• Ability to communicate effectively in written and spoken English.

• Ability to work in a culturally diverse environment.

• Ability to travel to all clinic locations as needed.

     

BENEFITS: Pacific Medical Centers' offers competitive pay and benefits, including paid medical/dental/vision for employees, 29 days Paid Time Off per year to start, gym and massage discounts, retirement programs, bus pass, tuition reimbursement and more.

 

**Background check will be required for all candidates selected for this position.

**Pacific Medical Centers is an equal opportunity employer.

 


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